FAQs

Everything you need to know before getting started on ALIGN Connect.

What is the approval process after I create a profile?

We do a quick review for completeness and accuracy; once approved, your profile becomes searchable and you can express interest in projects.

What if I have questions before getting started?

Join office hours or an upcoming webinar, or contact us through the site and we’ll route your question to an expert.

Does ALIGN Connect cost money?

No—ALIGN Connect is free to use for contractors, community groups, and project owners.

What makes these projects special?

They combine measurable community benefits (comfort, safety, bills saved) with hands-on clean-energy work for local contractors.

What is a community clean energy resilience hub?

A resilience hub is a community facility (e.g., school, rec center, faith space) equipped with clean energy and backup systems to support residents during everyday use and outages. A Clean Energy Community Resilience Hub is a local facility designed to support residents during emergencies while advancing sustainability goals. Powered by renewable energy sources such as solar panels and backed by battery storage, these hubs provide reliable electricity even during grid outages. They serve as safe gathering spaces offering essential services—like heating/cooling, communications, medical support, and charging stations—while also hosting programs that promote energy efficiency, climate preparedness, and community well-being. By combining clean energy infrastructure with social services, resilience hubs strengthen neighborhoods against climate impacts and foster equity, sustainability, and collective resilience. They can also demonstrate new sustainable technologies and best practices, helping to forge local trust in the technologies while creating educational and career opportunities.

Does ALIGN Connect integrate with MassCEC resources?

Yes—where helpful we link to MassCEC training, programs, and directories so users can move from learning to action quickly.

How is my data used?

We use profile and project data to power search/matching and do not sell personal data; see our Privacy Policy for details.

Can I edit or remove my profile or project?

Yes—you can update details anytime or request removal through your dashboard.

How do projects get listed?

Create a project entry with location, scope, timeline, and contact details; we review for clarity and post it to the directory.

Can non-profits or municipalities list projects?

Yes—CBOs, public agencies, schools, and property owners can list projects and invite local contractors to engage.

Is ALIGN Connect only for Massachusetts?

We’re starting in Massachusetts with MassCEC partners and will expand based on demand.

Does ALIGN Connect handle contracts or payments?

No—We help you find and connect; scopes of work, contracts, and payments are managed directly between project owners and contractors. The MassCEC & Beacon Climate may provide consultation on case-by-case basis.

Which trades are supported?

Electrical, HVAC, roofing, carpentry, plumbing, energy auditing, controls/commissioning, and general contracting,IT contacting with more added as demand grows.

What kinds of projects are included?

Solar, battery storage, HVAC/electrification, envelope/roofing, controls, EV charging, and resilience hubs—plus related scopes that enable these systems.

Does ALIGN Connect verify contractors?

We verify business details and categorize profiles; deeper vetting (licenses, insurance) is disclosed by contractors and should be confirmed by project owners.

How long does it take to get started?

Most contractor profiles are approved within a few business days; project listings go live as soon as they pass a brief review.

How can this help my community?

ALIGN Connect connects local projects with local talent, speeding delivery of clean-energy upgrades and resilience benefits where they’re needed most.

Do contractors need to be certified MWBE to sign up?

No—certification isn’t required, but we prioritize visibility for MWBE and critically under-represented businesses.

Are these paid projects?

Yes—projects listed on ALIGN Connect are real opportunities; payment terms are handled directly between project owners and contractors (ALIGN Connect does not process payments).

What experience or qualifications do I need to sign up?

Basic company details, trade(s), service area, and examples of past work help you get approved faster and matched more accurately.

Join ALIGN Connect and build resilience today

Create a contractor profile in minutes, or browse contractors to get started!